Garmin Alpha and Garmin Astro Warranty

What is Outdoor Dog Supply Warranty coverage?

If you are having technical issues with your Garmin Alpha, Garmin Astro, Alpha TT10 Collar, Astro DC40 Collars, Garmin DC50 Collars, or Garmin Brand Accessories the first thing you need to do is troubleshoot the problem by requesting our assistance via Tech Support or phone 757-482-1000. If we cannot resolve your issue we may recommend contacting Garmin Tech Support 1-800-800-1020. If neither Garmin Tech Support nor Outdoor Dog Supply can solve your issue with your product, then it will require warranty replacement. We know that Garmin can often- especially during hunting season- have over a 4 week back log on warranty returns; therefore as an added bonus to our customers, Outdoor Dog Supply will warranty your equipment out of our inventory stock!

  1. Ship your defective item to us. We HIGHLY recommend using a tracking number and insurance with your shipment when returning your product. Outdoor Dog Supply is not liable for items lost in transit to us by the shipping company. Our mailing address is: Outdoor Dog Supply, Attn: Warranties, 3865 South Battlefield Blvd, Chesapeake VA 23322.
  2. Contact us to provide your credit card number and to select which shipping method you would like us to ship the warranty replacement back to you (ie: Ground, Next Day Air, 2nd Day Air, etc.). We only charge you for the shipping expense you select to return the new item to you.
  3. Once we receive your item for warranty replacement we will pull out of our inventory stock to replace your defective item. We will charge your credit card at that point for the shipping expense and immediately ship your replacement item back to you.

What if I am outside the Garmin 1 Year Warranty period?

Outdoor Dog Supply will still provide you the same replacement coverage that Garmin offers. We charge the same rate that Garmin charges to replace an item, plus $5.00 to help offset shipping expenses incurred. Follow the same requirements as above: Ship your item to us, provide us with your credit card number and upon receipt of the damaged item, we will pull the replacement equipment out of our inventory stock and ship it back to you using standard shipping. Additional shipping charges will apply if you would like expedited (ie; Air, Express) shipping. Please note: we are only able to provide this service on products we are still able to order from Garmin.

Garmin Barklimiter & Garmin Delta Warranty

What is Outdoor Dog Supply Warranty coverage?

If you are having technical issues with your Garmin BarkLimiter, Garmin BarkLimiter Deluxe, Garmin Delta, or Garmin Delta Sport, or their related Garmin Brand Accessories the first thing you need to do is troubleshoot the problem by contacting Garmin Tech Support 1-800-800-1020. If Garmin Tech Support can solve your issue with your product, then it will require warranty replacement. We know that Garmin can often, especially during peak seasons, have over a 4 week back log on warranty returns; therefore as an added bonus to our customers, Outdoor Dog Supply will warranty your equipment out of our inventory stock!

  1. Ship your defective item to us. We HIGHLY recommend using a tracking number and insurance with your shipment when returning your product. Outdoor Dog Supply is not liable for items lost in transit to us by the shipping company. Our mailing address is: Outdoor Dog Supply, Attn: Warranties, 3865 South Battlefield Blvd, Chesapeake VA 23322
  2. Contact us to provide your credit card number and to select which shipping method you would like us to ship the warranty replacement back to you (ie: Ground, Next Day Air, 2nd Day Air, etc.). We only charge you for the shipping expense you select to return the new item to you.
  3. Once we receive your item for warranty replacement we will pull out of our inventory stock to replace your defective item. We will charge your credit card at that point for the shipping expense and immediately ship your replacement item back to you.

Thank you!