Trade Ins

Outdoor Dog Supply is the leader when it comes to the Garmin Tri-Tronics Trade In Program.  We were one of the first Garmin Dealers to start accepting Garmin buyback trade-ins toward purchase(s).  Outdoor Dog Supply currently accepts both working and some non-working units.

Acceptable

Working Garmin Astro 220, 320, 430. Garmin Alpha 200, 200i, 300, 300i Handhelds, Garmin DC30 collars, Garmin DC40 collars, Garmin DC50 collars, Garmin T5, T5 mini, T5X, T20 collars, Garmin TT10, TT15, TT15 mini, TT15X, TT25 collars. DriveTrack 70, 71, 8" Tread Overlander, and 10" Tread Xl Overlander. Outdoor Dog Supply does not accept “beep-beep” or TriTronics collars.

Not Acceptable

Non-working Alpha 100's, TT10 collars, Garmin DC30 collars, DC40 collars, DC50 collars, Tri-Tronics G2 or G3 collars, Astro 220, Astro 320 handhelds, Tri-Tronics Trashbreaker G2 or G3 handhelds, Tri-Tronics Classic 70 G2 or G3 handhelds. “Beep beep” collars are not accepted in any condition.  We do not accept skunked equipment.

*If you send in non-working equipment that we do not accept or you choose not to go further with the trade in you are responsible for the return shipping cost.

How Does The Program Work?

You can contact us at 757-482-1000, tell us what you have that you would like to turn in for trade and what you are interested in purchasing.  We will provide you with a quote.  If you decide, like most of our trade in calls, to proceed with the trade in, first print and fill out form. (Include this in your box)

Speed up the Trade in process:

At Outdoor Dog Supply we work hard to get your trade in's turned around and back to you as soon as possible. If you want to guarantee that you have a quick turn around you MUST do complete these steps!

  1. Make sure you include a completed trade-in form or a detailed note with name, phone number, address, equipment you are trading in, if that equipment is in working condition, and what equipment you are looking to purchase

2. Please separately bag and label any non-working equipment

3. Charge up the equipment and include all of the chargers. (Not charging equipment can add 3-5 days to your wait time)

4. Clean All Equipment. We ask that all equipment is cleaned of any dirt, mudd, hair, etc. Any equipment sent in extreme filth will be subject to be a reduced trade in quotes or be turned away all together. Any skunked collars will be immediately be turned away. (All return postage on these collars is required to be paid by customer)

5. Please remove collar straps and any other components you wish to keep, as we are not responsible to send back used components. (If straps and other components are not pulled off this can add a 1-3 days to your wait time)

Our Trade in team is working hard as possible to get through this equipment as soon as possible. By you completing these steps this guarantees a great experience for both you and your trade in representative!

Print Trade-In From

After you have filled out the trade in form you have 1 of 2 options to process the trade-in/order.

Option 1:  You can send your equipment to our office, include in the box your completed trade in form.  Upon inspection of your trade-in equipment, we will contact you, finalize the quote based off condition and working status of the products. If any payment is due, we will receive payment at that time.  We will then process your new order and ship out your shipment.

Option 2:  For those that don’t want any downtime between sending in their trade in and receiving their new order, you can complete a purchase through our store.  Upon receipt of your new order, you then send your trade-ins including your completed trade in form.  Upon arrival and inspection, we will initiate a refund for trade-in credit to the card.

Trade-in’s should be sent to us at: ATTN: TRADE-INS 3865 Battlefield Blvd S Chesapeake, VA 23322 Please feel free to contact us at 757-482-1000 with any questions.  Thank you!